FAQ

The most commons questions on Automatic Email Manager

How many accounts/email boxes i can add with 1 license?
You can add an unlimited number of accounts in Automatic Email Manager without any restrictions. However, it's important to note that the more accou...
Mon, 26 Feb, 2024 at 6:16 PM
I use IBM Domino email server, some emails are missing!
IBM Domino email server does not fully implement the IMAP protocol, resulting in certain issues such as problems with period selection. To overcome this in ...
Wed, 14 Jun, 2023 at 10:30 AM
My message EML or MSG attached to original email is not processed
Sometimes you receive emails with another email attached, these emails and their attachments are typically received in either .eml or .msg format. While the...
Wed, 14 Jun, 2023 at 10:33 AM
I'm using a GSuite account but Automatic Email Manager can't access it.
By default a Google Gsuite account disable the IMAP access, to access emails from a third party software you need to enable IMAP. So please go in your Gmail...
Mon, 16 Nov, 2020 at 12:04 PM
Print or save on network doesn't work when no user is logged
Your situation: You have a requirement to print or save an email and/or its attachments on a network path (e.g., \\192.168.2.100\foldername\). This functio...
Wed, 14 Jun, 2023 at 10:39 AM
Restart Automatic Email Manager in case of crash
In certain instances, particularly with unstable Windows environments or specific configurations, you may come across an application crash. To address this,...
Wed, 14 Jun, 2023 at 10:41 AM
Print on receipt printer doesn't work!
Automatic Email Manager works fine with any receipt printers (ticket printer) at the condition you use the original Windows printer driver from manufacturer...
Wed, 21 Sep, 2022 at 3:17 PM
My Office 365 account ask for admin validation
As you can see on the screen, your O365 security rule is asking for an admin to validate Automatic Email Manager for the first time it is used under your or...
Wed, 2 Nov, 2022 at 6:25 PM
I can't connect to my AOL email box.
Upon entering the correct username and password, we encounter a message indicating that either the username or password is incorrect. AOL has implemente...
Wed, 14 Jun, 2023 at 10:46 AM
Does Automatic Email Manager is vulnerable to Log4J?
Automatic Email Manager and our other products are NOT using Apache Log4J, we are not concerned by this vulnerability.
Mon, 20 Dec, 2021 at 3:11 PM