FAQ

The most commons questions on Automatic Email Manager

How many accounts/email boxes i can add with 1 license?
You can add an unlimited number of email accounts with a single license. Each account connects to one mailbox. Performance tips The more accounts you a...
Fri, 2 Oct, 2026 at 2:52 PM
I use IBM Domino email server, some emails are missing!
IBM Domino email server does not fully implement the IMAP protocol, resulting in certain issues such as problems with period selection. To overcome this in ...
Wed, 14 Jun, 2023 at 10:30 AM
My message EML or MSG attached to original email is not processed
Sometimes you receive emails with another email attached, these emails and their attachments are typically received in either .eml or .msg format. While the...
Wed, 14 Jun, 2023 at 10:33 AM
I'm using a GSuite account but Automatic Email Manager can't access it.
By default a Google Gsuite account disable the IMAP access, to access emails from a third party software you need to enable IMAP. So please go in your Gmail...
Mon, 16 Nov, 2020 at 12:04 PM
Printing or saving to a network drive doesn't work when no user is logged in
Symptoms You use Automatic Email Manager to print or save emails and attachments to a network location, such as a shared printer or a path like \\192.168.2...
Fri, 2 Oct, 2026 at 3:00 PM
Automatically restart Automatic Email Manager after a crash
Overview On unstable Windows systems or in specific configurations, Automatic Email Manager may occasionally crash. You can use Windows Task Scheduler to r...
Fri, 2 Oct, 2026 at 3:04 PM
Receipt printer not working or printing errors
Symptoms Automatic Email Manager shows an error, or prints incorrectly, when sending an email to a receipt printer (ticket printer). Cause Receipt pri...
Fri, 2 Oct, 2026 at 3:10 PM
Microsoft 365 asks for admin approval when I sign in
Symptoms When you click Sign in with Microsoft, Microsoft shows a message such as "Need admin approval", and you can't finish adding your acc...
Fri, 2 Oct, 2026 at 3:14 PM
Can't connect to my AOL mailbox
Symptoms Automatic Email Manager says your user name or password is incorrect, even though you entered them correctly. Cause AOL blocks third-party ap...
Fri, 2 Oct, 2026 at 3:16 PM
Does Automatic Email Manager is vulnerable to Log4J?
Automatic Email Manager and our other products are NOT using Apache Log4J, we are not concerned by this vulnerability.
Mon, 20 Dec, 2021 at 3:11 PM