FAQ

The most commons questions on Automatic Email Manager

Microsoft 365 connection stopped working (EWS no longer supported)
Symptoms Your Microsoft 365 (Office 365) account, previously connected with Exchange (EWS), can no longer connect or check emails. Cause Microsoft has...
Fri, 2 Oct, 2026 at 3:48 PM
Microsoft 365 asks me to sign in again for every email
Symptoms When a scenario sends an email (Send an email, Reply to email, or Forward email), Automatic Email Manager asks you to sign in with Microsoft each ...
Fri, 2 Oct, 2026 at 3:55 PM
Can Automatic Email Manager process encrypted (S/MIME) emails?
Short answer It depends on your mailbox type. Mailbox typeS/MIME decryption Microsoft 365 (Office 365) or Exchange Not supported IMAP, POP3, Gmail, and ...
Fri, 2 Oct, 2026 at 3:57 PM
Strange characters or wrong fonts when printing a PDF
Symptoms A PDF attachment prints with missing text, invalid characters, or unexpected fonts, even though it looks fine in Adobe Acrobat or Foxit Reader. ...
Fri, 2 Oct, 2026 at 4:02 PM
Click on notification button Update does nothing!
You have to download and install manually this latest built (all your data is saved during update), make sure to quit Automatic Email Manager before running...
Fri, 2 Oct, 2026 at 4:02 PM
Zebra printer, barcode not printed
While utilizing a Zebra printer, you may encounter an issue where barcodes are not properly printed, resulting in a gray rectangle or blank space. Zebra off...
Wed, 14 Jun, 2023 at 11:07 AM
Download stops after 1,000 emails
Symptoms With a Microsoft 365 (Office 365) or Exchange account, new emails are no longer processed once the mailbox contains about 1,000 emails. Cause ...
Fri, 2 Oct, 2026 at 4:06 PM
The text is printed very small, we can't read it
If your printed text appears excessively small and difficult to read, it's likely due to the presence of the HTML tag <PRE> within your email body...
Fri, 16 Jun, 2023 at 3:35 PM
My IMAP connection is no more working
Symptoms After an update, your IMAP account can no longer connect and shows this error: This operation is only allowed using a successfully authenticated...
Fri, 2 Oct, 2026 at 4:11 PM
Can't connect to my Yahoo Mail account
Symptoms Automatic Email Manager says your user name or password is incorrect, even though you entered them correctly. Cause Yahoo blocks third-party ...
Fri, 2 Oct, 2026 at 4:13 PM