Question of the week
Find each week a new common question on Automatic Email Manager
We offer free support from Monday to Friday, 9am to 9pm (CEST), by email or through remote control session for particular cases. During weekend only em...
Wed, 1 Mar, 2023 at 3:57 PM
There is no subscription, we don't renew automatically (and thus we don't store your payment information). If you have purchased an annual lice...
Wed, 1 Mar, 2023 at 4:02 PM
Unfortunately no, you can purchase an annual license or a perpetual license. For information you can change your annual license to a perpetual at any t...
Wed, 1 Mar, 2023 at 4:07 PM
Yes, you can change your license to a perpetual at any time, if you wait the renew period (30 days before expiration), you will receive by email a link...
Wed, 1 Mar, 2023 at 4:12 PM
A license is for 1 computer, if you use on 2 computers or 2 servers, you have to purchase 2 licenses. You can change your computer/server without ...
Wed, 1 Mar, 2023 at 4:15 PM
You need only 1 license, there is no limit in the number of accounts you can add in Automatic Email Manager, the limitation is on the number of computer/...
Wed, 1 Mar, 2023 at 4:17 PM
Open Automatic Email Manager, in the dashboard you can see a notification to purchase or enter the license. If it is not the case: Click on left menu...
Wed, 1 Mar, 2023 at 4:22 PM
All new versions, minors and majors, are include with your annual and perpetual license, you automatically receive a notification in the software for e...
Wed, 1 Mar, 2023 at 4:27 PM
All your data are stored under a simple folder: C:\ProgramData\Namtuk\AEM9 You can simply copy this folder to a new computer and then install the de...
Wed, 1 Mar, 2023 at 4:31 PM
If you protected the use of Automatic Email Manager with a password, it is possible to reset it but we don't publish it for security reason, you ha...
Wed, 1 Mar, 2023 at 4:33 PM